The second-hand marketplace Users Share Anger Over Sizing Updates

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for women's and children's clothes without notifying all shoppers about the modification.

Online Platforms Reaction

Countless users and merchants are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the updated approach better aligns with other platforms.

They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.

Size Classification Changes

Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Accounts

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Necessary Adjustments

A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options after backlash from users.

John Kim
John Kim

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